Chat and make calls

Purpose of the guide

With chats, you can start private one-on-one or group conversations that aren't part of a public team channel. With the call function you can make phone calls, check your history or your voicemail.

Video guide

View a chat

Select Chat and select a private or group chat from the chat list.

Start a chat

  1. Select New chat .
  2. Type the name of the person or people you want to contact.
  3. Select the down arrow to add a name to your chat group.

Initiate audio and video calls from a chat

Select Video Call o Voice call to call someone directly from a chat.

Use recent and favorites

On the left side of the app you will see recent conversations and Favorites.

Hover over a conversation, select the three dots, then select Add to Favorites to keep the chat in your favorites list.

Calling people on traditional phones

The VoIP function that allows you to make calls on traditional phones is not available.

Source

https://support.office.com/it-it/article/video-start-chat-ed-make-calls-a864b052-5e4b-4ccf-b046-2e26f40e21b5?ui=it-IT&rs=it-IT&ad=IT

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