Purpose of the guide
It explains to users how to merge two NetworkID , in its possession, into a single account.
In order to apply this procedure it is necessary:
- Own two NetworkID (e.g. email@example.com )
- Know the password of at least one account
- Have access to at least one e-mail address (primary or secondary) associated with each NetworkID .
- Be a user of type: Teacher, External or AC .
To be able to independently merge / merge your NetworkID , it is necessary:
- Access the site https: // servizi .edu.ti.ch /
- Log in with your NetworkID (e.g. firstname.lastname@example.org)
- At the top right, click on your NetworkID (shown without @ edu.ti.ch)
- Choose the item " NetworkID merger "
- Enter the second NetworkID in your possession
- Enter the CAPTCHA code as shown in the image
- Press the Next button
- Select which of the two accounts you want to keep
- Continue the procedure by pressing the "Next" button
- Check if all the data on the page are correct and that at least one email address per account is reachable . Confirm the procedure by pressing the "Yes" button
- Continue by pressing the "Next" button
- Select a valid email account, for the first NetworkID , where you can receive the confirmation email.
- Select a valid email account, for the second NetworkID , where you can receive the confirmation email
- Send the request by pressing the "Send request" button
- Wait a few minutes for the e-mail with the merger request to be received in both boxes previously selected.
- Open the email with the subject " NetworkID merger request ...", on the first email account, and press the link with the message " Clicking here " to confirm the procedure.
- Open, on the second email account, the email mentioned above and also check the second NetworkID , by pressing the link " Clicking here "
- Wait for the day after the night sync. If everything went well, you will receive an email with the result of the merger of the two NetworkID . From this moment on, only the selected NetworkID will be active as to be kept during the merging procedure.