Some apps cannot be accessed from Chrome

Purpose of the guide

This document reports a known problem from Microsoft and explains how to fix it in Microsoft Teams .


Chrome version 80 users cannot access some apps on the Teams platform.

Behavior / symptom

After users have successfully entered their credentials on an app's login page, a continuous loop begins where the user is not recognized and is redirected to the app's login page.

Workaround / Note

Instruct users to use the Teams desktop client.

Discovery date



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