STI touch problem connected to desktop PC

Purpose of the guide

Instructs users on what to do if there is a problem with the STI touch screen when connected to a desktop computer.


It is necessary:

  • Have administrative rights on the local computer


Who has the administrative rights of the PCs:

  • Vocational schools: the contact person is the RIS
  • Middle Schools: CERDD


If the whiteboard touch does not work, even though the connections are correct, the following procedure must be carried out accompanied by the RIS .

  1. Go to the control panel and in the top right bar, search for and select “Tablet PC Settings”.
  2. In the "Tablet PC Settings" window you have to click the "Configure ..."
  3. Choose "Touch Input"
  4. On the desktop PC press "Enter" when the following message appears:
  5. On the interactive whiteboard, touch the screen with one finger
  6. Finally, on the desktop PC, press "Enter" to complete the configuration

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